Process a MOTO payment

Process a transaction over Mail Order/Telephone Order.

A Mail Order/Telephone Order (MOTO) is a type of transaction where your customer provides you with their payment details over mail, fax, or telephone. emerchantpay’s Lightweight Virtual Terminal allows you to also use MOTO to process in-person transactions from your customers, like you would in a brick-and-mortar store using a POS terminal .

emerchantpay MOTO lightweight virtual terminal

To proceed with this solution, you must have an emerchantpay merchant account. Apply for a merchant account by filling out and submitting this contact form.

You will be assigned an emerchantpay Account Manager, who will provide you with credentials and assist you with any of emerchantpay’s payment solutions.

The Lightweight Virtual Terminal is designed to give employees and other members of your organisation the ability to process payments as sub-accounts with limited access to your infrastructure. Contact your Account Manager for more information on how to add sub-accounts with access to your Lightweight Virtual Terminal.

To process a MOTO payment:

Log in to your Genesis merchant console.

If you do not have access to the emerchantpay Genesis payment gateway, see Access the virtual terminal.
Select MOTO.
Fill out your customer’s payment information.
Select Process.

You will see a confirmation screen that indicates the transaction is successful.